I wrote a letter to the Head Honcho of the organisation that manages my building on behalf of the council. I stated that I had considered marking it as a formal complaint but instead thought it was probably better to make a constructive contribution. My points were mostly about giving people better information sooner and engaging with stakeholders like me who have to pay the bills but get virtually no say in what the money goes on.
Dear Mr Eyes
Thank you for your letter to the Head Honcho.
As stated in your letter, you would prefer this to be treated as constructive contribution therefore, it’s being dealt with as a general enquiry, and has been sent to the Director of Property Services to address the issues raised.
A response will be sent to you by 5 November 2013.
No further comment required.